Last updated: 4/21/2026
Before Project Initiation:
• If you wish to cancel your service request before the project begins, you may do so within 48 hours of making the initial payment.
• A full refund will be provided, excluding any applicable transaction fees.
After Project Initiation:
• Cancellations after the project has commenced are not eligible for a full refund.
• Partial refunds may be considered at our discretion, based on the amount of work completed.
Refunds are considered under the following conditions:
• If the deliverables do not match the agreed-upon scope of work.
• If the project cannot be completed due to technical or operational reasons on our end.
• If any issues persist that are not resolved within a mutually agreed time frame.
Refunds will not be issued for:
• Services already rendered and approved by the client.
• Delays caused by client-side inaction or failure to provide necessary information.
• Digital marketing campaigns once they have been executed or started.
• Third-party costs, such as hosting fees, domain registrations, or software licenses, incurred during the project.
• To request a refund, email us at info@nvhotech.com with your invoice number and details of the issue.
• Refunds will be processed within 7-14 business days of approval.
• Refunds will be issued to the original payment method used during the purchase.
We offer 2 rounds of revisions to ensure client satisfaction. If the issue persists after the allotted revisions, we will discuss possible resolutions, including partial refunds.
For any questions or concerns regarding our Refund & Cancellation Policy, please reach out to us at:
Email: info@nvhotech.com
Phone: +91 8290918154